“I just wanted to tell you how absolutely thrilled we are with the heat pump and how impressed we were with Darryl and Gordon our installers. They were friendly, helpful, clean and just wonderful guys! It was a fantastic experience and I wanted be sure to get in touch and let you know.”
“The guys were very professional from the time they showed up until the time they completed the job. They kept us updated throughout the morning as to what they were doing. They needed an additional piece for the chimney and went over our options before doing anything. They even cleaned up after themselves before leaving, taking time to dust off the stove. It’s quite evident they take great pride in the work they do.
We have received some terrible customer service over the year so it was like a breath of fresh air when your guys showed up at our place.
We were so impressed we went back to your store to purchase our stove accessories and will continue to shop there in the future.”
“The installers were amazing. They were professional, efficient, and personable. Thank you so much for all your help. Your company was a true pleasure to deal with!”
“I was having some issues with my 14-year-old Qudra-Fire pellet stove, so I called you because of the great service I have gotten in the past. I was NOT disappointed. Frank at your service counter walked me through some trouble shooting tips on two separate occasions and I was able to fix the problem. With two kids in university saving a few dollars is very helpful. Again thanks to you and your staff I will continue to choose and recommend Ultimate Home Comfort.”
“Early last November my wife and I visited your outlet in Bayers Lake to look at gas fireplaces. At the time we met Don who took the time to show both of us and explain the features and workings of a number of different units. Subsequent to occupying our house in Bedford that later month, we contacted Don again later. By then we had expanded our wish list to also include a ductless mini split heating system and propane fired hot water heating system. Don evaluated our requirements, drew up necessary recommendations and costs, which we accepted, and then arranged for the required installations which we completed in the course of the last week. The teams assembling and installing the different services went about their work in a professional manner with the minimum of interruption. In sum, we are now very warm in the house, hot water is hot and we are looking forward to having the gas fire on. To top everything off, we are very pleased and proud to be Ultimate Home Comfort customers and will certainly recommend your company every opportunity that we have.”